Our ambition is for people to have improved lives and an optimistic future

Our vision, values and objectives

The Trust’s five-year Strategy 2019 – 2024 (‘Delivering Excellent Care and Supporting Wellbeing’) sets out the Trust’s strategic vision – ‘Working Together to Improve Lives and Support Optimistic Futures’ – and future direction of travel. It guides how the Trust leads and enhances services in collaboration with users, carers, staff and partners. The Strategy is aligned with the NHS Long Term Plan (LTP), Greater Manchester Health and Wellbeing Strategy, commissioner strategies and locality plans and responds to the significant and often above average mental health needs of our local populations.

The Trust completes an annual planning process, to support the organisation’s clinical, financial and operational sustainability and support delivery of the Trust’s vision and strategic objectives.

To deliver the vision the Trust is focused on achieving five key strategic objectives, as shown in the following strategy ‘Plan on a Page’ the aims are:

1. Best care, every day
Work with service users and carers to achieve their goals by delivering high quality care.

2. Compassionate, supported, motivated staff
Create an outstanding place to work, ensuring staff feel valued and are supported to reach their potential.

3. Best outcomes
Continuously improve services for users through Research, Innovation and Digital Technology.

4. Individualised, seamless services
Work in partnership with others to improve wellbeing and challenge stigma.

5. Sustainable services, adding value
Be a sustainable, well-led organisation that delivers social value.

The Trust also has five core values that underpin how staff and volunteers work together to care for the Trust’s service users and deliver the vision that were co-produced with our workforce. These are:

• We are caring and compassionate;
• We inspire hope;
• We are open and honest;
• We work together; and
• We value and respect.

We are caring and compassionate

• Showing empathy and understanding to all
• Treating service users, their families and each other with kindness
• Doing the little things that make a difference
• Taking time to engage, support, listen and act
• Putting ourselves in your shoes

We value and respect

• Seeing the individual in everyone
• Valuing individuality and diversity
• Respecting different people’s needs, aspirations and priorities
• Being considerate and respecting each other
• Challenging behaviour that does not fit with our values

Recognising the diversity of our organisation, both in terms of services provided and geography, our values and over-arching vision have been key to establishing a shared sense of purpose.